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Auto Trader introduces customer service accreditation program for retailers

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Auto Trader Highly Rated 2024 Recognizes Outstanding Customer Service at Right Track Cars, Golden Hill Garage, and first4car.com

In the competitive world of car sales, customer service can truly set a dealership apart from the rest. That’s why it’s so impressive to see three local dealerships – Right Track Cars, Golden Hill Garage, and first4car.com – being recognized by Auto Trader Highly Rated 2024 for their exceptional customer service.

Auto Trader’s Highly Rated accreditation is not given out lightly. Retailers must meet strict criteria, including a high volume of recent reviews, an average rating of four stars or above, and engagement with any low scoring reviews. This recognition is a testament to the dedication and hard work of these dealerships in providing top-notch service to their customers.

Darren Moon, Auto Trader’s group sales director, emphasized the importance of customer reviews in today’s digital age. With more consumers turning to online reviews to guide their purchasing decisions, having a strong reputation for customer service is crucial for any dealership. The Highly Rated accreditation not only highlights the exceptional service provided by these dealerships but also helps them stand out in a competitive market.

Receiving the Highly Rated logo and stickers is not just a badge of honor for these dealerships – it’s a symbol of their commitment to customer satisfaction. Richard Mosely, founder and MD of Right Track Cars, expressed his pride in receiving the Highly Rated accreditation for the sixth consecutive year. For him, the high rating and positive reviews on Auto Trader are a reflection of the trust and satisfaction that customers have in their business.

As consumers continue to rely on reviews to inform their purchasing decisions, the importance of exceptional customer service cannot be overstated. The recognition of Right Track Cars, Golden Hill Garage, and first4car.com by Auto Trader Highly Rated 2024 is a testament to their dedication to providing a superior car buying experience. Congratulations to these dealerships for their well-deserved recognition!

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